|Recommended: YesThe leasing team is phenomenal They made me feel very welcomed and my move in was smooth The maintenance team is very responsive and always super friendly. I have had nothing but a positive experience since moving here. Love this location Best place in the Navy Yard to live, in my book
Thank you so much for the kind review. We truly appreciate you taking the time to provide your experience here at Arris Apartments. We are ecstatic that you had positive experience and we intend to continue to provide you with super friendly responsiveness. Our residents are the most important part of this community. Again, thank you for taking the time. We are always here for you so, feel free to reach out. Sincerely, Arris Team
|Recommended: YesMove-in Day — The staff are friendly and assisted me throughout the day to become familiar with the property and amenities.
Thank you for telling us how your move-in experience at Arris felt for you. We hope you stay with us at Arris for years to come. Josh W., Community Manager
|Recommended: YesI feel blessed every day. — My fiance and I have been living here for almost a year now and have renewed our lease for another year or more. There is so much natural light coming in through our windows, the location is perfect--fairly secluded and green we overlook the yards park and the river while still very close to the green line metro and tons of restaurants, shopping, dog parks, gyms and more. Maintenance is friendly, responsive and effective. The staff are all friendly and feel like family. I love our home here at Arris.
Thank you for your kind review of Arris and the TEAM. We strive to keep things running smoothly and make Arris feel like home. Enjoy your HOME at Arris!
|Recommended: YesAmazing first two months — They made the move so easy and the apartment is gorgeous. Amenities are always clean and maintenance requests are fixed within one day. Love living here.
Marina, thank you for your review, we pride ourselves on making moving as easy as possible. - Josh W., Community Manager
|Recommended: YesNew to the Neighborhood — We've been here a week, so far, so good, much better atmosphere and very friendly staff and neighbors.
Thank you for sharing your first impression as a resident. We're looking forward to going above and beyond to make sure you're happy the entire time you live here at Arris.
|Recommended: YesLoving it so far — The quality is worth it. The staff is great. I really feel welcomed.
Thank you Luke for your feedback on Arris. We hope you stay with us for many years to come. Josh Wegrzyn, Community Manager
|Recommended: YesMove In Review — All of the doors and cabinets are not evenly hung but overall all very nice apartment
Jacob, Thank you for your feedback on ways that we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward to seeing you at our next resident event. Sincerely, Josh, Community Manager
|Recommended: YesAmazing first impression — I just moved in yesterday and my experience with all of the staff has been incredible, ever since I started corresponding with Delonte. He's been so friendly, communicative, and on top of it the best leasing agent experience I've had, to-date , and each concierge has been so gracious, welcoming, and attentive. Willie is also awesome, as well He came to do our maintenance walk-through and was so kind and thorough. Arris is awesome
Hi Hailey, Thank you for the awesome feedback. We are so happy that you are enjoying Arris. We hope to continue exceeding your expectations with 5-star service. Sincerely, Shawn, Community Manager
|Recommended: YesReview — Everything is wonderful—except rampant and consistent weed smell in the hallway almost everyday.
Hi Eric, We appreciate you taking the time to provide your feedback. We share your concern regarding the situation you mentioned, and we are always looking for ways our community can improve. I would love to set up an appointment to speak with you, explain what measures we currently take in situations such as the one you’ve described. Thank you, and I look forward to speaking with you soon. Shawn, Community Manager
|Recommended: YesStaff is awesome — The staff in this community are extremely polite and professional, Donyei has been 110 engaged with our transition. Gwen and Bob are super polite and always ready to assist. Thanks for making everything so easy You guys rock
Delan, Thank you for your wonderful comments. I will share it with our team. We are so happy to have Donyei, Bob, and Gwen here at Arris. We are glad we were able to assist you with your move. We look forward to your continued residency. Sincerely, Shawn, Community Manager
|Recommended: YesMove-In Review — The property workers who came to do our move-in inspection and fixed minor issues in the apartment were so kind, professional, and helpful Also can not say enough nice things about our Leasing Agent, Donyei-- she is so approachable and a joy to work with
Hi Laura, Thanks for the kind words! We are happy to read that our team at Arris has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you soon! Shawn M., Community Manager
|Recommended: YesGreat building and staff — I relocated from New England and the process was so smooth. The office and front desk staff are amazing The maintenance team has been fantastic They raised the hood on my range as I kept hitting my head while cooking. Overall, it has been a great experience.
Arthur, Thank you for taking the time to leave us such a wonderful review. Here at Arris, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 202.552.4536 or stop by the office. Thank you again! Shawn, Community Manager
|Recommended: YesOverall Arris Review — Everything here is great, I have know complaints.
Theresa, Thank you for taking the time to share your positive experience at Arris. We are so happy you chose to call our community home, and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 202.552.4536 or stop by the office. Thank you again! Shawn, Community Manager
|Recommended: YesMaintenance Staff — Every time I have an maintenance request, the maintenance staff is very timely and friendly. Today Willie confirmed the issue with me when he arrived and quickly resolved the issue. I appreciate this quick and friendly responses to any request
Hi Sarah, Thank you for your wonderful comments. I will share these with our team. We are so happy to have Willie here at Arris. We are glad we were able to assist you in resolving your recent maintenance request quickly and efficiently. We look forward to your continued residency. Best regards, Shawn, Community Manager
|Recommended: YesIn the heart of Navy Yard — Maintenance staff, Willie, is very responsive to our requests
Hi Mohamed, Thank you for your wonderful comments. I will share these with our team. We are so happy to have Willie here at Arris. We are glad we were able to assist you in resolving your recent maintenance request quickly and efficiently. We look forward to your continued residency. Best regards, Shawn, Community Manager