Ratings & Reviews

Overall Rating

5
(28 reviews)
96.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Allison M. - |Recommended: YesArris Living — Great building love living here. Pet friendly building and great staff
response from property -Allison, Thank you for taking the time to leave us such a wonderful review. Here at Arris, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 202.552.4536 or stop by the office. Thank you again! Shawn, Community Manager
submitted by Kaitlyn A. - |Recommended: YesFantastic Staff and Apartment — Really love the staff. They really make an effort that is very genuine to connect with me and chat. I really appreciate how they are part of what makes this place feel like home.
response from property -Kaitlyn, Thank you for taking the time to leave us such a wonderful review. Here at Arris, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 202.552.4536 or Arris@MillCreekPlaces.com. Thank you again! Shawn, Community Manager
submitted by Arnab K. - |Recommended: YesNot very satisfied overall — not very happy overall. expectation did not meet for such a hight rent.
response from property -Dear Arnab, We appreciate you taking the time to provide your feedback. Here at Arris, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. Should you wish to discuss your experience further, we encourage you to reach out to us at 202.552.4536 or Arris@MillCreekPlaces.com, and we will set up a time that works best for you. Thank you in advance for your time and we look forward to your response. Best regards, Shawn, Community Manager
submitted by Darrell D. - |Recommended: YesVery Satisfied — The only drawback is the parking as unsure if non-residents actually park in the garage on regular basis.
response from property -Dear Drake, We appreciate you taking the time to provide your valuable feedback. Resident comments are very important to us; they are an opportunity to ensure a better community for everyone at Arris. We would love to set up an appointment with you to discuss your feedback. Please feel free to contact me directly at 202-552-4536 and we will schedule a time that best works for you. Thank you, Shawn, Community Manager
submitted by Samuel W. - |Recommended: YesGood first two months — Everyone at Arris has been very helpful and accommodating during my move and during my first two months here. The front desk is always super nice and helpful Covid precautions are making me feel very safe, every common space is well kept and clean. Very happy so far.
response from property -Samuel, Thank you for taking the time to share your positive experience at Arris. We are so happy that you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 202.552.4536 or Arris@MillCreekPlaces.com. Thank you again! Shawn, Community Manager
submitted by Tyler A. - |Recommended: YesGreat — Great so far
response from property -Tyler, Thank you for taking the time to leave us such a wonderful review. Here at Arris, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. If you ever need anything, please do not hesitate to reach out to us at 202.552.4536 or stop by the office. Thank you again! Shawn, Community Manager
submitted by Caroline H. - |Recommended: YesShout out to the incredible Arris maintenance team on-site staff — I just wanted to give a special shout out to the incredible team of people that work in the building that make it such a special place for all us Arris residents including myself, my dog Bowie, and my roommate Akhila to call home From Willie, Aaron everyone on the maintenance staff always willing to go the extra mile to Miss Gwen, Terry, and the rest of the awesome front desk team always being so friendly and helpful to the cleaning crew and all who make Arris such a wonderful community to live in - thank you for your tireless efforts and commitment to making our home so welcoming. Your hard work does not go unnoticed - we appreciate y'all Thank you for everything you do each and every day. Sincerely, Caroline Hollander Unit 530
response from property -Dear Caroline, Thank you for your wonderful comments. I will share with our team. We are so happy to have all of the team members mentioned specifically here at Arris. We are glad we are able to assist you, Akhila, and Bowie. We look forward to your continued residency. Sincerely, Shawn, Community Manager
submitted by Isaac E. - |Recommended: NoI had my motorcycle hit in the garage and asked for the footage to help identify who was responsible. The staff never got back to me about it. I had my mountain bike stolen out of the garage and the management staff was untimely in getting the information to the police when there was a detective assigned to the case and he was frequently asking for the footage. I requested the footage immediately upon realizing that the bicycle was stolen and they failed to reach out to me. It’s been 10 days and counting so the police had to rely on other sources for evidence.
response from property -Dear Isaac, We appreciate you taking the time to provide your feedback. I would love to set up an appointment to speak with you regarding your concerns expressed. Thank you, and I look forward to speaking with you soon. Shawn, Community Manager
submitted by Sally H. - |Recommended: YesEveryone from maintenance staff to leasing are incredibly professional and friendly. The maintenance staff always goes above and beyond to help. I’ve never had to wait more than a day to have any issue resolved in my unit. The portal is great for rent payment and the building is very well managed. Thank you to all the staff who work hard every day to make living here a great experience. Best, Sally
submitted by James - |Recommended: YesThe maintenance team is the best They go up and beyond to get the done and are very quick
submitted by London C. - |Recommended: YesWillie on the maintenance team is awesome. He is super efficient and prompt and extremely helpful and takes care of things. Thanks for all your hard work and dedication
submitted by Crystal T. - |Recommended: YesHands down the best place I have ever lived. The management team is incredible. They are always friendly, professional and follow through on their promises. From the concierge team to the maintenance staff....they are simply exceptional. When presented with a difficult problem, they address it, communicate with you and make sure you are happy with the resolution. If you are not, they will not stop until you are. If you are looking for luxury and stress free place to live, look no further
submitted by Latoya E. - |Recommended: YesThe maintenance department was excellent and efficient. Erin was especially helpful . Any issues I had with the apartment he fixed them promptly

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Arris, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Arris, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose